Description
Our Mobile Support Units bring cancer treatment into the community & closer to home. We’re looking for volunteers to provide support on the reception desk of our specialist Mobile Lymphoedema Clinic (the first in the world of its kind!), so that we can continue to support cancer patients & their loved ones.
What will I be doing?
*Welcoming patients & their families on board the Mobile Support Unit
*Undertaking basic admin skills including taking patients’ details
*Offering refreshments to all visitors
*Speaking with visitors about all of our services
*Liaising with the nurses on board the Mobile Support Unit to help provide an excellent service for those receiving treatment.
What benefits can I expect?
*The chance to gain experience of supporting Wales’ leading cancer charity in a unique environment
*The opportunity to develop a range of skills & apply for all internal vacancies
*The satisfaction of knowing you’re making a vital difference to people’s lives through our unique work.
Tenovus Cancer Care Mobile Support Unit - Community Based
We’re initially looking for someone who can volunteer for 1 day per week, on a Friday between 10am – 3pm on our Mobile Support Unit in Aberystwyth.
What skills do I need?
*Excellent communication skills and experience of dealing with people face to face
*A friendly and enthusiastic approach, with great customer service skills
*Efficient with good attention to detail
*Sensitivity
*Commitment
*Health care experience would be beneficial
*Welsh speaking skills are desirable but not essential.
What support will I be given?
You’ll receive an induction to the charity and the Mobile Unit Co-ordinator will support you as you begin your role. There’ll always be another member of the team on the Mobile Support Unit when you’re volunteering with us.
There may also be the opportunity for further training such as Supportive Skills and Welfare Benefits. You'll also have access to our eLearning training system.